Delivery

Standard mainland UK delivery is £3.00 for our smaller items via Royal Mail and £3.99 for cushions via Hermes.

We aim to deliver within 3-5 working days of receipt of payment, deliveries are Monday – Friday (excluding bank or public holidays). Occasionally delivery may be delayed due to reasons outside of our control, but we will keep you updated if this is the case.

For International deliveries or to the Highlands and Ireland then please contact us directly by clicking here.

 

Collection

We also offer free local collection from Curly Magpie & Friends, 61-63 High Street, Swadlincote, Derbyshire DE11 8JA, Monday-Saturday, 9am-4pm. Click here to visit their website. Please allow 3 working days for your order to be ready to collect or contact me to confirm when your collection will be ready.

 

 

Returns Policy

If you are not happy with your purchase from Harry Rose, then you can return the items for a refund (this applies to online purchases only).

Please contact us before you return any item, so we can give you the correct return address details and to enable us to start processing your return.

Please return your items within 10 working days for a refund of the purchase price, excluding postage cost. Parcels are returned at your own cost and we strongly recommend that you obtain a proof of postage. Items must be returned in a perfect unused condition, in the original packaging.

Harry Rose cannot accept liability for goods lost or damaged in transit. Please ensure the parcel is packaged carefully and items are well protected, ensuring that the goods will not be damaged in transit, otherwise we may not be able to refund your items. Please make a note of the reason for returning the parcel and supply contact details in case we have a query. Refunds will be processed within 7 working days of receiving the returned goods, it can take up to 10 days for a refund to appear on your PayPal, credit card or bank statement.